Last Updated: May 18, 2026
At Avenric Promotion Group, we aim to provide clear and professional promotional services. This Refund & Cancellation Policy explains how cancellations and refund requests are handled.
1. Service Payments
Before beginning a promotional project, clients will receive information about the services being provided and the applicable fees.
By making a payment, the client acknowledges and agrees to the applicable service terms.
2. Cancellation Before Work Begins
If a client requests cancellation before any agreed promotional work has started, they may contact us to request a refund.
Any refund will be reviewed based on the specific circumstances, the payment made, and whether any preparation or third-party costs have already been incurred.
3. Cancellation After Work Begins
Once promotional work has started, a refund may not be available for services that have already been performed or for costs already incurred on the client’s behalf.
If a client cancels after work has started, we will review the work completed and any remaining services and determine whether any eligible amount can be refunded.
4. Completed Services
Payments for promotional services that have already been fully completed are generally non-refundable.
This includes work that has already been performed, delivered, launched, or otherwise completed according to the agreed service.
5. Third-Party Costs
Some promotional activities may involve third-party platforms, advertising services, software, or other external costs.
Where applicable, amounts already paid to third parties on behalf of a client may be non-refundable.
6. Service Issues
If you believe that an agreed service was not delivered as described, please contact us promptly with details of the issue.
We will review the matter and, where appropriate, work with the client to correct the issue or determine an appropriate resolution.
7. How to Request a Refund
To request a cancellation or refund, contact Avenric Promotion Group using the contact information provided on our website.
Please include:
* Your name
* Email address
* Date of payment
* Service purchased
* Reason for the request
We may request additional information to review the request.
8. Processing of Approved Refunds
If a refund is approved, it will generally be returned using the original payment method where possible.
The time required for the refund to appear may depend on the payment provider or financial institution.
9. Guaranteed Results
Avenric Promotion Group provides marketing and promotional services. We do guarantee a specific number of donations, donors, supporters, website visitors, or fundraising results.
A request for a refund based solely on a campaign not achieving a particular fundraising target does not automatically qualify for a refund.
10. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For questions about cancellations or refunds, please contact:
Avenric Promotion Group
Use the contact information provided on our website to reach our team.